I helped a family build their new home from scratch. They were not able to purchase the home right when it was complete, because their identity was stolen. They were devastated, thinking they would not be able to move into their new home and losing all the money that they had already deposited. Having just one more lot available, I requested that my boss allow me to recreate the same house on the last lot and transfer their deposits to the new home. He approved it, then I worked really hard with them and the lender to fix their credit situation. In the end, we were able to get the loan and house ready for them to be able to close. The process took a long time and was a stressful situation, but the final satisfaction was priceless.