I am a native Houstonian who is very proud to call Houston my home. Hence the name Lisa HTX. I have an extensive background in customer service, which I think is important when it comes to educating a person who has never gone through the home-buying process. I was recently asked by a client, "at what point should a person reach out to an agent?" In that moment is when I realized that I'm more of a real estate consultant rather than an agent. Some realtors don't want you to reach out until you're ready. I prefer for my clients to reach out to me at the moment they decide to become a homeowner. The reason for that is to prevent mistakes early on, no matter how ugly the situation is. There are a lot of moving parts in real estate. While a person thinks they are making a good decision in preparing to purchase, they can actually make a mistake that could delay the process.